Data In The Digital Economy
Around one-third of those ages have used four or more of these services, and relatively few in this age range have no exposure at all to these services. By contrast, 44% of Americans ages 50 and older (and 56% of those ages 65 and older) have not used any of these 11 platforms.
Some 48% of those who have stayed in this type of shared lodging say they worry about staying with someone they have never met before, and 66% of these users feel that home-sharing services are best for adventurous travelers. In addition, these users are twice as likely to have had a bad experience using home-sharing compared with other users. 62% of users believe that both drivers and services should be responsible for making sure that the vehicles that customers request are clean and safe. Some 12% think this is the responsibility of the services alone, while 24% think it is up to individual drivers to ensure this. 68% of ride-hailing users believe that both drivers and the services themselves should be responsible for making sure that drivers are properly trained. One-quarter (23%) believe this is the sole responsibility of the services, while 8% think it is the responsibility of each individual driver. Those under the age of 45 – Exposure to these shared and on-demand services begins to drop off rapidly starting at around age 45.
Previously, Kelly held various leadership positions with Arthur Andersen, BellSouth (AT&T), Deloitte & Touche LLP, Medaphis, and McKesson. During his career, he has served in almost every IT capacity from developer, network engineer, data center director, CISO, CTO and CIO. Kelly leads the company’s $2 billion security business across all industries. In this role, he spearheads Accenture’s commitment to help clients build cyber resilience and grow with confidence in a landscape with an increasing range of threats.
6% of females ages have started their particular own online fundraising project, double the figure for the population as a whole. 27% of Americans are aware of ride-hailing apps and indicate that they live in an area where these services can be found, but have not yet tried ride-hailing themselves. Around one-in-five American adults have contributed to an online fundraising project on a site like Kickstarter or GoFundMe, and 3% of Americans have created their own fundraising project on one of these sites.
53% of users believe that both homeowners and services should be responsible for addressing problems that might come up during someone’s stay. One-in-ten (10%) believe that this is the sole responsibility of the app or service, while 35% believe it is the responsibility of the homeowner alone. 57% of users believe that both homeowners and services should be responsible for resolving payment issues between hosts and guests. Some 31% think this is the responsibility of the services alone, while 11% think it is the responsibility of individual homeowners. Some 37% of home-sharing users report that they have used these services to reserve a single room or other type of shared space in someone’s home (this works out to 4% of all American adults). However, many of these users express some level of reservation about doing so.